Booking and Cancellation

1. The form creates a request

The website form helps prepare a transfer quote and booking request in WhatsApp. Completing the form, opening WhatsApp or sending a message does not by itself confirm a booking. The business reviews the request, discusses the details and confirms the reservation separately.

Your form details are included in the WhatsApp link and can reach that service's infrastructure when the link opens. See the Data Protection Notice draft for the data flow.

2. Details to settle before confirmation

The following should be clearly established before a booking is confirmed:

• The service provider's verified legal identity and contact details.
• Travel date and time, pickup, destination and any intermediate stops.
• Passenger and luggage needs, and the availability and suitability of the single VIP Mercedes-Benz Vito.
• The total price including taxes, included services and any separately agreed additional charges.
• Payment method and timing, and applicable cancellation and change conditions.

These details should be provided in a written confirmation you can access later. Check the confirmation and report any discrepancy. The website has no online payment or automatic pricing system.

3. Requesting a cancellation or change

Contact the business by telephone, WhatsApp or email to request cancellation or a change of date, time or route. Identify the booking clearly. Keeping your written message and the response helps you follow the request.

No business-approved fixed deposit, cancellation penalty, free cancellation period or refund schedule has been specified for this site. This draft does not create such rules. Applicable conditions must be explained and agreed before confirmation, consistent with the service and applicable consumer law; they should not be added unilaterally afterwards.

4. Legal rights and the type of service

Communicating through WhatsApp does not by itself mean the same withdrawal or cancellation rule applies to every transaction. Passenger transport has specific scope rules under Turkish distance-contract legislation; duties to disclose the service's nature, provider identity and total price remain relevant.

This page does not promise a universal “14-day unconditional cancellation” right, and it does not waive any such right where the law provides one. The legal classification of the actual service and applicable rules require review before publication. Statutory consumer rights, remedies for defective or unperformed services and available complaint procedures remain unaffected.

5. Booking contact

Operational contact: Adnan Çağlayan. Telephone: 0535 451 20 53. Email: denizliviptransferim@gmail.com. Business contact address: Bağbaşı Mahallesi, 1006. Sokak, No: 7/1, Pamukkale/Denizli.

The provider's legal identity and final cancellation conditions remain unverified. This page is not a quote, confirmed reservation or completed transport contract.